Terms of service
Last Updated: 20 July 2026
Welcome to CASKIN. These Terms of Service govern your access to and use of our website, products, and services. Please read these Terms carefully before using our website or making a purchase.
- Acceptance of Terms
By accessing, browsing, or using our website, creating an account, or purchasing products from CASKIN, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and any policies referenced in them.
If you do not agree with these Terms, you should not use our website or services.
- Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not use the website in any manner that could damage, disable, disrupt, or interfere with the operation or security of the website, our systems, or another person’s use of our services.
We reserve the right to restrict or suspend access to our website, cancel or refuse orders where reasonably necessary, or take other appropriate action if we reasonably believe these Terms have been violated, fraudulent or unlawful activity has occurred, or such action is necessary to protect CASKIN, our customers, or our website.
- Products and Services
We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and availability displayed on our website are accurate.
However, product colours and appearance may vary depending on your device or screen settings. We do not guarantee that all website information will always be complete, current, or free from errors.
Product availability is subject to change. We reserve the right to modify, discontinue, limit, or change the availability of any product or service at any time, subject to applicable law.
- Orders and Order Acceptance
By placing an order, you confirm that all information you provide is accurate, current, and complete and that you are authorized to use the selected payment method.
Submitting an order does not automatically mean that the order has been accepted. All orders are subject to payment confirmation, product availability, and our acceptance.
We reserve the right to refuse or cancel an order for legitimate reasons, including:
Product unavailability.
Incorrect pricing or product information.
Payment failure or payment-related issues.
Suspected fraudulent or unauthorized transactions.
Incorrect or incomplete customer information.
Inability to deliver to the address provided.
Other circumstances that reasonably prevent us from fulfilling the order.
If we cancel an order after payment has been successfully collected, the applicable refund will be processed in accordance with our Return & Refund Policy and applicable law.
- Payments
CASKIN operates on a prepaid-only payment model. Payment must be completed in full at the time of placing an order using one of the payment methods available at checkout.
We do not offer Cash on Delivery unless expressly stated otherwise on our website.
An order may not be processed or confirmed until payment has been successfully received or authorized.
If a payment fails, is declined, reversed, or cannot be verified, we may cancel or place the relevant order on hold.
Customers are responsible for ensuring that they are authorized to use the payment method provided and that the payment information submitted is accurate.
Payments may be processed through third-party payment service providers and may also be subject to their applicable terms and policies.
- Pricing
All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices may be changed from time to time without prior notice. However, price changes will generally not affect orders that have already been accepted, except where a correction is required because of an obvious pricing, typographical, or technical error and such correction is permitted by applicable law.
Applicable taxes, shipping charges, and other fees, if any, will be displayed or added during checkout where required.
We reserve the right to correct pricing or product information errors. If an error affects an order you have already placed, we may contact you regarding the correction or cancel the affected order and issue an applicable refund.
- Shipping and Delivery
We aim to process orders within 24 hours of receiving a confirmed order. Once an order has been processed and shipped, the estimated transit time is 3–4 days.
Processing and transit times are estimates and may vary depending on the delivery location, courier operations, public holidays, severe weather, operational disruptions, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete shipping and contact information when placing an order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer, except where required by applicable law.
- Returns, Refunds, and Cancellations
Returns, refunds, replacements, and order cancellations are governed by our separate Return & Refund Policy.
By purchasing a product from CASKIN, you acknowledge and agree to the applicable conditions stated in that policy, subject to your rights under applicable consumer protection laws.
Nothing in these Terms or our Return & Refund Policy is intended to restrict any mandatory consumer rights available under applicable law.
- Customer Responsibilities
When using our website or purchasing from CASKIN, you are responsible for:
Providing accurate, complete, and current contact, billing, shipping, and order information.
Reviewing product descriptions and relevant policies before completing a purchase.
Ensuring that you are authorized to use the payment method selected at checkout.
Providing a valid and serviceable delivery address.
Being available, or arranging for an authorized person to be available, to receive the delivery where required.
Using purchased products in accordance with any instructions, warnings, or intended uses provided with the product.
Contacting us within any applicable timeframes stated in our policies if you experience an issue with an order.
You must not provide false information, impersonate another person, engage in fraudulent transactions, or misuse our website or services.
- Intellectual Property Rights
All content and materials available through our website, including the CASKIN business name, branding, logos, text, graphics, photographs, product images, designs, website layout, videos, and other materials, are owned by, licensed to, or lawfully used by CASKIN unless otherwise stated.
Such materials may be protected by applicable copyright, trademark, and other intellectual property laws.
You may use our website for your personal and lawful use. You may not copy, reproduce, republish, distribute, modify, sell, commercially exploit, or create derivative works from our protected content without our prior written permission, except where otherwise permitted by law.
Third-party trademarks, names, and content remain the property of their respective owners.
- Prohibited Activities
You must not use our website or services to:
Engage in unlawful, fraudulent, or deceptive activities.
Attempt to gain unauthorized access to our website, systems, accounts, or data.
Introduce viruses, malicious software, or harmful code.
Interfere with the security, availability, or operation of our website.
Collect information about other users without authorization.
Infringe the intellectual property, privacy, or other legal rights of another person.
Provide false or misleading information in connection with an order.
Misuse our website, products, or services for unlawful purposes.
12. Third-Party Services and Links
Our website may use or provide access to third-party services, including payment processors, delivery providers, technology providers, or external websites.
We do not control independent third-party services and are not responsible for their availability, content, privacy practices, policies, security, or actions to the extent permitted by applicable law.
Your use of a third-party service may be subject to that third party’s own terms and policies.
- Disclaimers
We make reasonable efforts to maintain the availability, accuracy, and security of our website. However, to the extent permitted by applicable law, we do not guarantee that:
The website will always be available or uninterrupted.
The website will always be completely free from errors or technical issues.
All information on the website will always be complete or current.
Third-party services will always operate without interruption.
Our products and services are provided subject to applicable product descriptions, warranties, consumer rights, and legal requirements.
Nothing in these Terms is intended to exclude any warranty, guarantee, remedy, or consumer right that cannot legally be excluded.
- Limitation of Liability
To the maximum extent permitted by applicable law, CASKIN will not be liable for indirect, incidental, special, or consequential losses arising from or related to your use of, or inability to use, our website or services.
Where our liability cannot legally be excluded, it will be limited only to the extent permitted by applicable law.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited under applicable law, including applicable consumer protection requirements.
- Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold CASKIN harmless from claims, losses, liabilities, damages, or reasonable expenses resulting from your unlawful misuse of our website or services, your violation of these Terms, or your infringement of another person’s rights.
This provision does not limit any rights available to you under applicable consumer protection laws.
- Restriction of Access and Order Cancellation
We may restrict or suspend access to our website, refuse or cancel orders, or take other appropriate action where we reasonably believe that:
You have violated these Terms.
You have engaged in fraudulent, abusive, or unlawful activity.
You have provided false, inaccurate, or misleading information.
Your actions may harm CASKIN, our website, systems, customers, or business operations.
An order cannot be fulfilled due to product unavailability, payment issues, pricing or product information errors, or other legitimate operational reasons.
Such action is necessary to comply with applicable law or a legal obligation.
If we cancel an order after payment has been successfully received, any applicable refund will be processed in accordance with our Return & Refund Policy and applicable law.
Any restriction, suspension, or cancellation will not affect rights or obligations that arose before the date of such action.
- Changes to These Terms
We may modify or update these Terms of Service from time to time to reflect changes to our services, business practices, or applicable legal requirements.
When changes are made, we will publish the updated Terms on this page and revise the Last Updated date.
Where required by applicable law or where changes are material, we may provide additional notice through our website, email, or another appropriate communication method.
Your continued use of our website after updated Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.
- Governing Law and Jurisdiction
These Terms are governed by the applicable laws of India.
Subject to applicable consumer protection laws and any mandatory legal rights regarding jurisdiction, disputes relating to these Terms or our services will be subject to the jurisdiction of the competent courts in Ludhiana, Punjab, India.
Nothing in these Terms is intended to restrict any mandatory rights or remedies available to consumers under applicable Indian law.
- Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permitted or removed where necessary.
The remaining provisions of these Terms will continue to remain in effect.
- Contact Information
If you have questions, concerns, or requests regarding these Terms of Service, please contact us:
Business Name: CASKIN
Email: malhotravaasu2@gmail.com
Address: Sarabha Nagar f block pakhowal road Ludhiana Punjab 141013 India