Shipping policy
Last Updated: 15 July 2026
Thank you for shopping with CASKIN. This Shipping Policy explains how we process, ship, track, and deliver orders placed through our website.
Delivery Areas
CASKIN currently delivers across India (Pan India). Delivery availability and timelines may vary depending on your location and the services available through our shipping partners.
Some remote or restricted locations may have limited delivery availability or may require additional delivery time.
Order Processing
Orders are typically processed within 24 hours after payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day. During sales, holidays, or periods of high demand, processing may occasionally take longer than usual.
Once your order has been processed and shipped, tracking information will be shared with you when available.
Shipping Charges
We currently offer Free Shipping across India on orders placed through our website.
The complete order price will be displayed before you complete your purchase. There are no additional standard shipping charges for eligible orders unless otherwise clearly stated before checkout.
Estimated Delivery Time
Orders are generally processed within 24 hours of payment confirmation.
Once your order has been processed and shipped, the estimated transit time is 3–4 days.
We provide deliveries on Sundays and public holidays, subject to courier service availability in your location.
Actual delivery times may vary depending on your location, courier operations, and circumstances outside our reasonable control, including severe weather, operational disruptions, or other unforeseen events.
Order Tracking
Once your order has been shipped, available tracking information will be shared with you through email, SMS, or another available communication method.
Please allow some time after receiving your tracking details for the information to become active in the courier’s tracking system.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice an error in your shipping address or contact information, please contact us as soon as possible at malhotravaasu2@gmail.com.
We cannot guarantee that shipping information can be changed once an order has been processed or shipped.
Any additional costs resulting from incorrect or incomplete shipping information provided by the customer may be the customer’s responsibility.
Delayed or Lost Shipments
If your order is significantly delayed or appears to be lost in transit, please contact us at malhotravaasu2@gmail.com with your order number and relevant details.
We will review the issue and, where appropriate, coordinate with the shipping carrier to investigate the shipment and work toward a suitable resolution.
Damaged Packages
If your order arrives damaged, please contact us within 2 business days of delivery.
Please provide your order number, a description of the issue, and clear photographs of the damaged package and product.
We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.
Delivery Delays
Delivery timelines are estimates and may occasionally be affected by circumstances outside our reasonable control, including courier disruptions, severe weather, public holidays, incorrect shipping information, operational issues, or other unforeseen events.
If your shipment experiences an unexpected delay, please contact us. We will make reasonable efforts to assist you and coordinate with the shipping carrier where appropriate.
Contact Us
For any questions or concerns regarding shipping, tracking, or delivery, please contact us:
Business Name: CASKIN
Email: malhotravaasu2@gmail.com
Address: Sarabha Nagar f block pakhowal road Ludhiana Punjab 141013 India
One important thing: your current contact section has no phone number. Since you’re trying to strengthen transparency for the Merchant Center review, add your working business/customer-support phone number here if you provide phone support.